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Forum Discussion
EAX80 extender disconnects and crashes
I just purchased the AX8 Wifi Extender (EAX80) to mesh with my RAX80. The EAX80 crashes and disconnects every hour. Seems like a software issue. Noted that a new firmware release hasn't happened s...
Have you tried a reset/reinstall?
When the firmware changes significanly, sometimes its needed after updating. And if its new, it probably went from release canadiate to production firmware.
Yes, I did a hard reset twice on the Extender only.
Have you tried reloading the firmware? A reset only removes settings. If the firmware was corrupt, a re-install of the firmware can sometimes help with that.
which firmware version is the RAX on?
Yes, I have tried reloading the firmware. RAX just had an update Monday:
1.0.2.76.1.0.35.
I have unplugged the EAX80 for now, running on EX8000 with no issues.
I've experienced nothing but issues with my EAX80 paired with an RAX200. Persists in disconnecting itself every couple of days. Lousy off-shore support with zero product knowledge butchering the English lanuarge while reading irrevelant troubleshooting off of triage scripts. Netgear products and support used to be top notch ... now just about everything they make is riddled with bugs and their support is abominable!