EAX80 Range Extender goes to sleep when no device is connected

Question

I connected a new EAX80 extender to my RAX200 router. It worked fine in the day, but went to sleep when no device was connected to it in the evening. I couldnt find it in the Nighthawk app or using my computer.

I had to reboot the EAX80 to correct the situation, makes no sense doing this often.

The firmware is up to date on both the router and extender.

The router has been fine for a few months, so I assume its not the problem.

Can anyone help me with this?

plemans · Answer

Have you tried setting a static ip address in your router for the extender?

trialcritic · Answer

It seems to be working fine now. Thank you very much for your help.

trialcritic · Answer

Based on your suggestion, I changed both the router (RAX200) and the extender (EAX80) to Smart Connect. It works fine now.&nbsp;I had to move the router to dynamic IP due to problems with my Comcast internet, wonder why

plemans · Answer

I've never had any of my range extenders go to sleep.&nbsp;
What are its led's doing when it happens?&nbsp;
Does it happen if something is connected to it?&nbsp;
what firmware is on the extender?&nbsp;
&nbsp;

trialcritic · Answer

I dont see any changes in the LEDs.Firmware Version:&nbsp;V1.0.1.70_1.0.2It happens when nothing is connected to it&nbsp;

Forum Discussion

EAX80 Range Extender goes to sleep when no device is connected

10 Replies