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Forum Discussion
trialcritic
Nov 09, 2021Guide
EAX80 Range Extender goes to sleep when no device is connected
I connected a new EAX80 extender to my RAX200 router. It worked fine in the day, but went to sleep when no device was connected to it in the evening. I couldnt find it in the Nighthawk app or using m...
plemans
Nov 10, 2021Guru - Experienced User
Have you tried setting a static ip address in your router for the extender?
trialcritic
Nov 13, 2021Guide
I tried that. It fixed that problem and I see other problems now. I created wifi name 'network' in the router, and 'network_2G', 'network_5G' in the extender. After a night, the wifi scanner in my laptop says that the two extender networks are available. However, if I go to the extender's wifi settings, it says that the two are 'network'. Wonder what's going wrong.
- plemansNov 13, 2021Guru - Experienced User
did you enable smart connect on the extender? That combines the 2.4ghz and 5ghz into one ssid.
- trialcriticNov 14, 2021Guide
I had enabled the Smart Connect in the extender by default.
I have an RAX200 router. I had not enabled it in the router. This may be the problem. After noticing it, I changed the Smart Connect in the extender to 'off' to match the router. I assume that it must match the router's value.
- plemansNov 14, 2021Guru - Experienced User
Does it need to match? no.
But I do use smart connect and it's worked pretty good for me. With smart connect on the the one ssid feature (mesh) is a nice option and allows better roaming