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Forum Discussion
rowller
Jul 29, 2023Aspirant
Ethernet Cable Preventing 2G Connection on AC1200 Dual Band WiFi Extender Model EX6120
I am trying to get my Netgear AC1200 WiFi extender model EX6120 to connect to my ethernet cable connection. The extender shows and connects to both 5G and 2G and works just fine without having the e...
plemans
Jul 30, 2023Guru - Experienced User
If you hardwire in the EX6120, it needs the setup on it re-ran and to be setup in access point mode.
did you do this?
- rowllerJul 30, 2023Aspirant
Hi there, I did. The message I received when I selected to be connected as Access Point was:
"Access Denied
Description: You are not allowed to access the document you requested."
From there it doesn't let me make any other further changes.
- plemansJul 30, 2023Guru - Experienced User
what is giving you that error?
Did you follow this install guide (Factory reset it again)?
How do I install my NETGEAR WiFi range extender as an access point? | Answer | NETGEAR Support
- rowllerJul 30, 2023Aspirant
It happens when I use my mobile device (I also tried to complete the setup on my PC and it was unsuccessful). After I select the AP option, attached is the message I received.
When I follow the instructions you posted, ie. having the ethernet cable plugged in while in set-up, it does not want to open the set-up window. It connects to NETGEAR_EXT, but it does not open the window for set-up. The message I received happened when I plugged the ethernet cable during set-up (at the AP selection point).