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Forum Discussion
Intubator
Mar 07, 2020Aspirant
Ethernet port on Extender has no connection
I have setup my mesh extender as an extender to my existing WiFi network wirelessly. The WiFi from the extender working fine. I tried to plug my computer into ethernet port on Netgear Mesh Extend...
Intubator
Mar 10, 2020Aspirant
I have tried factory restore several times.
Shouldn't I be able to plug a Cat6 cable into ethernet port on device and plug cable into computer and see a connection?
plemans
Mar 11, 2020Guru - Experienced User
Intubator wrote:I have tried factory restore several times.
Shouldn't I be able to plug a Cat6 cable into ethernet port on device and plug cable into computer and see a connection?----you should be able to. I can and i have that same model.
A couple things you can try.
1. swap cables or try a different device. maybe its not the extender
2. re-install the firmware. a reset only removes settings. if the firmware was corrupt for some reason, a reset doesn't overwrite it.
3. downgrade the firmware.
4. open a support case if you're still within warranty. maybe the ports bad.
- IntubatorMar 11, 2020Aspirant
I tried multiple cables and devices.
reinstalled firmware without help
reverted firmware no help
out of support 3-1-20
- plemansMar 12, 2020Guru - Experienced User
Intubator wrote:I tried multiple cables and devices.
reinstalled firmware without help
reverted firmware no help
out of support 3-1-20
then you might have a hardware failure of the port if you've tried all that. And sadly if you're out of support
- schumakuMar 12, 2020Guru - Experienced User
Any LED link/activity indication on the computer side?
When I have it right, these extenders can bridge the Ethernet port to either the 2.4 GHz or the 5 GHz uplink to the router/primary wireless device. In case it's configured to use 5 GHz and ony the 2.4 GHz uplink is active, there won't be any connection.