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Forum Discussion
EX 2700 unacceptable technical support
product info is irrelavent to my concern. I called tech support for help setting up a wifi extender for a client of mine. The technician, Alex Jones, launched into a hard sell to try and scare me int...
I'm doubting you actually talked to support. to get a hold of support you click "mynetgear" at the top, register an account and then the device. From there, is the option to contact support.
If you googled for a number, you more than likely got a scam/con site as the correct info isn't on there.
I followed the tech support trail in the literature included with the product
gearhead support which netgear uses also has a tier'd system.
89.99-6 months
139.99- 1 year
229.99- 2 year
or 49.99 single incident.
none of those are the amount you were quoted.
Another reason it'd make me suspicious that you contact a non-netgear support.