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Forum Discussion
Randroid101
Mar 13, 2023Tutor
EX 3700
I have two Netgear Range Extenders with the same problem. I followed installation instructions to the letter. All the lights light up on both devices but there is no internet with either of the new ...
plemans
Mar 13, 2023Guru - Experienced User
What router are you connecting them to?
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Randroid101
Mar 13, 2023Tutor
d yes I tried factory setting both extenders
- Randroid101Mar 13, 2023Tutor
I have two Netgear Range Extenders with the same problem.
I followed installation instructions to the letter. All the lights light up on both devices but there is no internet with either of the new connections.
It made a new 2.4GHz_GEXT and a 2.4 GHz_5GEXT
Nowhere does it say Netgear anywhere on my wifi network.There is no genie available