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Forum Discussion
BobbyB23
Mar 28, 2019Aspirant
EX2700 keeping dropping signal
- Mar 28, 2019
BobbyB23 wrote:
So left lights are green the right side device light is amber/red?
here's the manual for the ex2700
http://www.downloads.netgear.com/files/GDC/EX2700/EX2700_UM_EN.pdf
On page 6 it gives you details on what the lights mean.
Left light is router link aka the connection to the router. If its green, it means the connection should be good. Right light is supposed to be device link. If you're going red/amber, you don't have a good connection to the device.
I'd use the steps I outlined before to work on optimal placement of the device. Should you want to upgrade firmware, page 36 walks you though how to upgrade the firmware.
Bertha21
Apr 02, 2019Aspirant
1. Please make sure that a factory reset is done after the firmware update.
2. When you say "dropping out", do you lose the extender signal or just the Internet access?
3. When it drops, does the extender still appear as a connected device on the router UI?