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Forum Discussion
WillB
Jan 27, 2021Tutor
EX2700 password
Hi there, I have searched around on this page and others to find a seeminly common issue of trying to connect a wifi extender to the network. I have undergone factory reset; linked the extender t...
- Jan 27, 2021
Does it connect? Or is it asking for the wireless password?
When its in factory settings, it shouldn't ask for a password for the wireless.
It should only ask if its been setup or wps has been used prior.
So try the factory reset option.
You could also connect a pc/laptop to it via the ethernet port for setup. Just make sure to disable the wifi on the pc/laptop you use (if you do) so it doesnt' default back to that connection during setup.
WillB
Jan 27, 2021Tutor
I'm using the latest Vodafone hub with fibre. Can you pls advise me how I use the Installation assistant?
WillB
Jan 27, 2021Tutor
P.S. And yes...I have done the factory reset for 15 seconds.
- WillBJan 27, 2021Tutor
Sorry - and finally, I understand that the installation assistant requires connecting to the extender on a device, but I can't do this because every time I try to connect it asks for the password. What am I missing?
- plemansJan 27, 2021Guru - Experienced User
Does it connect? Or is it asking for the wireless password?
When its in factory settings, it shouldn't ask for a password for the wireless.
It should only ask if its been setup or wps has been used prior.
So try the factory reset option.
You could also connect a pc/laptop to it via the ethernet port for setup. Just make sure to disable the wifi on the pc/laptop you use (if you do) so it doesnt' default back to that connection during setup.
- WillBJan 27, 2021Tutor
boom! it worked. thankyou. very basic mistake - not pressing factory reset for long enough.