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Forum Discussion
HuwDavies
Sep 05, 2020Aspirant
EX2700 won't connect to devices any longer
EX2700 bought in April and worked fine. Hasn't been used for about 5 weeks and now it won't connect up to any devices - devices say that they can't get the IP address of the EX2700, but I checked and...
plemans
Sep 05, 2020Guru - Experienced User
Factory reset the extender and re-run setup. But don't use WPS. Run the setup assistant. Virgin routers seem to never connect to extenders properly when ran using wps.
- HuwDaviesSep 06, 2020Aspirant
Thanks for replying and I have done what you recommended, and it doesn't work. I even gave it a new name. It connects to the Hub, and devices find the network, but devices can't locate an IP address even though it is there in Connected Devices in the Hub. Guess the thing must be faulty and I'll have to buy another one.
Thanks again,
- plemansSep 06, 2020Guru - Experienced User
try reading this thread