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Forum Discussion
spottydog
Jun 17, 2019Aspirant
ex2700
had 2 x extenders for several years, all working fine, got an email to upgraade firmware , downloaded file however I can't login to my extenders and forgotton user name and passwords. Went to the pas...
spottydog
Jun 18, 2019Aspirant
Hi thanks for your reply, that makes sense. Another couple of questions for you as I'm such a thecnophobe.
Once i've pressed the reset button do I have to reconnect the extender to my router and where can I find the setup to do that.
Also will I then have to reconnect my burglar alarm and ring doorbell to them or will they auto reconnect .
many thanks for your help
plemans
Jun 18, 2019Guru - Experienced User
spottydog wrote:Hi thanks for your reply, that makes sense. Another couple of questions for you as I'm such a thecnophobe.
Once i've pressed the reset button do I have to reconnect the extender to my router and where can I find the setup to do that.
Also will I then have to reconnect my burglar alarm and ring doorbell to them or will they auto reconnect .
many thanks for your help
Yes, you do need to redo your installation after resetting the device.
Your devices "should" auto reconnect if you redo your setup with the same ssid and password you had before. Emphasis on should as occassionally people have to forget a wifi setting on their device and reconnect it.