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Forum Discussion
Solved
EX2700
I received a email update for security firmware update on 12/31/20. However I was unable to try to download and install the update until today. When I try to download it from the email link I get a m...
The router assigns an IP address to the extender once its connected. So it won't have the default ip address.
Log into your router and find its attached devices page (or equivelent) and it should show the ip address for the devices connected. That'll have the IP address for the extender
The router assigns an IP address to the extender once its connected. So it won't have the default ip address.
Log into your router and find its attached devices page (or equivelent) and it should show the ip address for the devices connected. That'll have the IP address for the extender
I finally got into my router but I can't find anywhere for the extender IP address. Now I can't even get logged out of my router website-Arris/Motorola. I am an obvious novice. So thank you for your help. I don't know what else to do but give up.
I finally figured out my extener's IP address. Why must it be so difficult. After that I got into the Netgear extender & hunted & hunted & hunted, but had no luck until I got out & went back in. Then I got some different screens that finally led me to firmware updates. I tried the logical one to find the latest by searching the internet. After 15 minutes of no results, I tried the download alternative. It wanted to know the file I had previously downloaded thanks to your advice, and wanted to do an upload? I sure didn't understand that, but went along with it. After a few minutes of watching the function reach 100% I clicked on what I thought was going to complete the process. Instead I got taken back to the login screen. So I logged in again, and restarted the process only to be told that I had been updated successfully! So I went and checked the extender & it seems to be working OK. WHY WHY WHY must Netgear make so impossibly difficult? Anyway thank you for your help. Mike
MikeFriese wrote:
I finally figured out my extener's IP address. Why must it be so difficult.
It is pretty easy once you understand what happens.
As plemans says, the extender will get its own IP address from your router. (That's what the router is for.) When you know what that IP address is, you just feed it into a browser. And away you go.
There are many ways of finding the IP address of things on your network. The most obvious is the router's list of connected devices.
I like using the Netgear desktop genie for Windows. (There is also a Mac version.) This has a nifty Network Map that instantly shows the IP address of any device on the network. Unfortunately, Netgear is doing its best to kill the desktop genie and has made it hard to find.
After some digging, I managed to find this:
genie | Product | Support | NETGEAR
It is strange in that it is wrapped up in a RAR file rather than the usual ZIP.
To make life easier you can give your extender a "reserved address" in your router. Then you will always be able to use that IP address to get into the extender.
Thanks! I fumbled around in the Netgear extender until I finally got it to install the update. I spent several hours on what should have been a simple function. This is my 2nd go around with Netgear (last time was a modem/router). Neither experience has been easy.
