NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Brostu
Jan 02, 2017Follower
EX3700 - keeps connecting to WiFi Range Extender instead of primary network
I have a EX3700 WiFi Range Extender that seems to reset itself after a power outage.
We've had outages here twice in the last couple of weeks and each time, after the power has come back on, the extender is back to it's default factory settings.
I have the extender set up as an access point.
Is the extender faulty or is this normal behavior for these extenders?
Best regards,
Árni
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello brostu
Its not normal but I have seen power outages factory reset devices before if the device is still under warranty you can contact support.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM