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Forum Discussion
EX3700 Access Point Mode is SLOW
I installed the extender in the Access point mode and it is working, but when I ran a speed test, I found that the download speed is less than 10 mbps while the WIFI speed directly to the router is 2...
I'm never trusting of others because I don't know what they did/setup.
You could try factory resetting the extender and redoing setup. Maybe something was done wrong or maybe it was setup in fastlane improperly.
During the setup, one of the things we did was reset it to factory settings. From the very start, this extender setup was troublesome. I could never get the setup screen after connecting to the NETGEAR_EXT WIFI network. That is why I contacted NETGEAR Technical support. The young lady went through a number of things with me (after resetting to the factory settings) and finally got the "NEW EXTENDER SETUP" button to appear. The thing is working and I can watch videos on my computer connected to the NETGEAR_5GEXT or NETGEAR_2GEXT WIFI options without if constantly searching, but when I run the speed test on either one, it is under 10mbps. So I naturally wondered why. I selected the Access point option after reading that using the WIFI Extender mode would slow down the signal. Naturally, I was surprised to discover that the Access Point option also was much slower than expected.
Take the extender next to the router and connect a cat 6 6ft cable between the 2 devices. then try testing its speed. I'm wondering if its 10/100mbps port is only connecting at 10mbps speeds.
Also, when you test, are you getting 10 MB/s or 10mbps. I've seen users change from megabits per second megabytes per second. Could be 10 megabytes per second which would be 80 megabits/second.
https://volo.net/faq/whats-the-difference-between-megabits-and-megabytes
No, it is definitely mbps (as specified in the Ookla speed test app). But I ran the speed test again and it is now reading 61.69 mbps download. That is about half the speed of the Netgear_5G WIFI signal but acceptable. I added the extender in order to get an acceptable signal on my patio where I installed a TV in order to watch the football games in the fall weather. The signal without the extender was so weak that I got a degraded video and constant searching. I watched that TV several hours on Saturday without any problems. One issue I noticed is this morning, the LED for the ROUTER LINK was red. I turned it off and back on to restore the connection and afterwards, it worked fine.