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Forum Discussion

Yakuruna's avatar
Nov 18, 2019
Solved

EX3700 all lights on but no internet

Hello,   I have been using a Netgear EX7300 in extender mode for nearly a year and it has worked really well. I am connected to a BT Smart Hub router. A few days ago the internet connection became...
  • plemans's avatar
    Nov 18, 2019

    1. What firmware is on the extender? I know you say the latest but a number helps.

    2. Are you using fastlane or just standard extender setup?

    3. Have you tried changing wifi channels? sometimes neighbors change router settings and it causes interference with yours.  a channel change can help sometimes. 

    4. Is it only 1 radio havingg issues or are both 2.4ghz and 5ghz having the issue.