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Forum Discussion
EX3700 bricked after firmware upgrade
Similar to the discussion here (https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/EX6120-green-blinking-power-light/m-p/1438022/thread-id/20671), I installed a new wireless extender and at the end of setup, opted to update the firmware. Big mistake. The extender is now blinking green, evidence that it is now completely bricked.
According to all online support, I need to PLUG my DESKTOP computer DIRECTLY into the router with an ETHERNET cable. Is this 1998? I don't own devices anymore with ethernet ports (and I have many wireless devices in my household to choose from, both mac and PC).
Is there a way to reset the firmware without requiring ethernet? If not, I will be returning this purchase back to Amazon and will be purchasing a different extender.
According to https://community.netgear.com/t5/General-WiFi-Routers-Non/Can-I-update-firmware-without-an-ethernet-cable-to-my-computer/td-p/1001470, evidently there is no option without ethernet.
1 Reply
Hello GlennStrycker - If you recently purchased the device we recommend contacting our Support Team as your device is provided with 90 days of complimentary support.
https://www.netgear.com/support/default.aspx
~Christian
