NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Palcone
Jan 08, 2020Aspirant
Ex3700 cannot connect to ps4
So I recently bought the ex3700 to able to get better connection in my room for my PlayStation. It works perfectly for my iPhone however my PS4 cannot connect to it or even detect it. At first it c...
Palcone
Jan 09, 2020Aspirant
The extender is on the lastest firmware
I am trying to connect to my gf SKY router
The problem is that the 2.4GHz has no connection to the internet. Only the 5GHz has connection and my PlayStation is the first gen PS4 which doesn’t support 5GHz only 2.4GHz.
Yes the extender connects to my iPhone and my gf iPhone perfectly in the 5GHz bandwidth but not the 2GHz.
I am running it on the standard extender mode.
And I’ve not tried the Ethernet cable as I don’t have one.
I am trying to connect to my gf SKY router
The problem is that the 2.4GHz has no connection to the internet. Only the 5GHz has connection and my PlayStation is the first gen PS4 which doesn’t support 5GHz only 2.4GHz.
Yes the extender connects to my iPhone and my gf iPhone perfectly in the 5GHz bandwidth but not the 2GHz.
I am running it on the standard extender mode.
And I’ve not tried the Ethernet cable as I don’t have one.
plemans
Jan 09, 2020Guru - Experienced User
i would try redoing the setup process using the smart connect wizard and not wps. Maybe the 2.4ghz wasn't set right.
- PalconeJan 09, 2020AspirantI didn’t use WPS to set it up. Anyways I’ve now found a fix which is to use an Ethernet cable however I’ve now got to buy one long enough for it to connect to the PS4.