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Forum Discussion
EX3700 connected but no internet
if you hardwire into the extender, does it work?
Are you able to pull up the extenders gui from a browser (not genie)? mywifiext.net
What firmware do you have installed to the extender?
What sagecom router/combo device (model)? Does it use a smart connect function (one ssid name)? if so, shut it off.
plemans wrote:
if you hardwire into the extender, does it work?
Are you able to pull up the extenders gui from a browser (not genie)? mywifiext.net
What firmware do you have installed to the extender?
What sagecom router/combo device (model)? Does it use a smart connect function (one ssid name)? if so, shut it off.
Hardwire into extender does not work.."unidentified network"....no internet
/all lites green/ same response as wireless.
Extender GUI 192.168.1.250 does work from Google/Chrome
No firmware installed...straight out of the box.
Spectrum Sagemcom Router/ 802.11ac wave 2-askey router
Model# RAC2V1K. No smart connect function. I suspect this extender
model has been around several years. Thanks again.
Thanks
Thanks
Hello Rondo457,
Please try factory resetting the extender by pressing on the small black button using a pin for 15+ seconds and join the NETGEAR_EXT wifi network with a laptop or mobile device. After you connect to the network, browse to www.mywifiext.net and follow the setup instructions.
~Christian
You could upgrade the firmware prior to resetting, then do your rest, and then trying redoing your install. Its always good to do a factory reset after and firmware update. Here's the support page for the ex3700.
https://www.netgear.com/support/product/EX3700.aspx
the release notes for the firmware walk you through updating firmware
Hi. Netware Genie printout indicates firmware v1.0.0.76 which is current.
Did not run another setup as has been done approx. 6 times most
recently by Netgear Support with no success with "No Internet" problem.
I noted another post asking about channels for 2G, 5G. Any connection
with my problem ?? Thanks
Hi Rondo457,
Were you able to resolve your issue with support? Has support followed up on your case? If not, please send me a message with your case number and email address so I can have support follow up with you.
~Christian
