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Forum Discussion
DaceCaldwell
Aug 24, 2019Tutor
EX3700 Failing to connect to router
Hi there, I just bought a range extender and it is not connecting to my router. It finds the network no problem, it is definitely in range (right next to it), password is correct, but does not conne...
Christian_R
Aug 28, 2019NETGEAR Employee Retired
Hello Dace - Welcome to the Community! Would you mind providing the LED light status of the extender. You may refer to page 7 of the user manual.
http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_EN.pdf
Furthermore, your device is provided with 90 days of complimentary support with our support team which can be accessed using the link below.
https://www.netgear.com/support/default.aspx
~Christian