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Forum Discussion
Ex3700 keeps dropping wifi
The firmware is up to date. I conenct through the *_2GEXT network yet the internet connection keeps dropping about at least once an hour. It is generally resolved after I disconnect and re-connect to...
There's a bunch of things that impact wireless performance and connection with extenders. These include distance from the router, housing materials (hvac, concrete, brick, foil lined insulation, plaster lathe) that block signals, the router being used, and wireless interference.
The ex3700 is dual band. Is it only the 2.4ghz thats dropping or both?
A could quick things you can check and then I'll link to an article you can use to help optimize the setup that is more indepth.
1. try changing wireless channels. we recommend 1-6-11 for 2.4ghz.
2. Try moving the extender around. Potentially within the same room. Hvac ductings can block signals and cause drops.
3. How far from the router are you? move it closer or potentially further away to see if it helps.
4. If you're not using the 5ghz signal, you can try using fastlane if you prefer.
Here's the article that goes much more indepth.
https://www.tomsguide.com/us/wifi-extender-setup-guide,review-4133.html
And your support site with manuals, troubleshooting, and install guides.
https://www.netgear.com/support/product/EX3700.aspx