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Forum Discussion
monstro
Oct 04, 2019Aspirant
EX3700 not supporting 802.11n at all allthough promised in the datasheet
Although stated in the datasheet that the EX3700 is supporting • IEEE® 802.11 b/g/n 2,4 GHz • IEEE® 802.11 a/n/ac 5 GHz in reality EX3700 get's no connection to 802.11n WLANs (tested with differen...
plemans
Oct 04, 2019Guru - Experienced User
I guess I'm a little confused how you're testing this extender to see this.
Are you connecting wireless N devices (phones, tablets, pc's) and they're not connecting?
Why do you report that you're connecting routers to this to test the wireless n function? Why are you going router---->extender---->router?
What security are you running on it? (wep, wpa, wpa2)
are you running access point mode?
I guess I'm just wanting more details on what makes you think the wireless n function isn't working? What are your connection rates if you connect wireless n devices to it. Be specific with what device you're using and what speed its at. Not routers, devices like tablets/pc/phone/etc.
- monstroOct 04, 2019Aspirant
Hi plemans,
thanks for the reply.
First I need to connect the range extenter to the router from which I want to extend the network. Right. Then after successfull connection it makses sense to connect some devices to the extender.
So fist step: The router is transmitting a 2,4 Ghz and a 5 Ghz WLAN both in n mode.
I try to connect the extender to each of them to extend the reach of it.
But the extender can connect to none of them.
Now second step I change the 2,4 GHz WLAN to g mode and the 5 GHz WLAN to a mode.
Now the extender is able to connect to both of them.
If as a third an last step I change back the 2,4 Ghz and a 5 Ghz WLAN to n mode the extender again looses the connection to the router.
So you see nothing crazy like a router - extender - router connection or so.
But the extender cannot connect in n mode to the router.
What security are you running on it?
=> WPA2
I use the range extender in repeater mode.
So this setup:
Router ---> WLAN1 ---> Range Extender ---> WLAN2 --->Devices
At the WLAN1 side I discover the inability to connect to n mode WLANs.
THX
- plemansOct 04, 2019Guru - Experienced User
What router are you connecting to?
Firmware on the extender?
Do you have a different router that you could use to test with? it wouldn't be the first time a problem with an extender turned out to be a problem with a router.
I have this same extender connecting at my parents place to a dual band wireless n setup so I know its not a hardware limitation. I'd be betting on a incorrect setting causing issues.
- monstroOct 04, 2019Aspirant
Hi plemans,
how much you'd bet ?
Tested with 3 different routers from Cisco, Zyxel and AVM.
So you say all of them have problems but not the Netgear device?
As you can read above firmware is the most recent one.
Can you share a screnshot of you parents router connection showing the connection to Existing Network (5GHz in n mode) wih a Signal Strength >> 54 Mbps ?
Why is in the UserManual the 802.11n mode not documented ?