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Forum Discussion
Needmorehelp
Dec 28, 2019Aspirant
Ex3700 router light turned red
Hello. We purchased the ex3700 on May 18th. Setup was a breeze and worked fantastic until tonight. We are staying in an AirB&B and using 1 IPad and 1 iPad Pro. The router we are using belongs to the ...
Needmorehelp
Dec 28, 2019Aspirant
Thank you for the link. Very much appreciated. I am about to go downstairs and try to troubleshoot it. One other detail that I didn't include was that when upstairs, the iPads connect to the 5g signal of the extender and have all the bars. I have no idea if that is normal or not. Again, thank you for your time. I will check back with the results.
Needmorehelp
Dec 28, 2019Aspirant
Went downstairs to the store, all lights are green and it is back to working. The owner wasn't there, I'll ask her Monday if she did anything.
- plemansDec 28, 2019Guru - Experienced UserThe router might be set on auto. Maybe it switched to a less congested channel.