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Forum Discussion
KentF
Feb 23, 2021Aspirant
EX3700 security download
I can't connect to the extender to download the latest firmware.
- Feb 24, 2021
to find out your extenders IP address.
Log into your router. Most routers have an attached devices page/connected devices page where you can view the devices connected to the router. go to that page and it should list the extender and its ip address. Use that ip address to access the router.
KentF
Feb 23, 2021Aspirant
The error message I get is "You are not connected to your extender's WiFi network." This happens when I type in the web address Netgear says to use. I don't know how to determine what the extender's IP address is.
plemans
Feb 24, 2021Guru - Experienced User
to find out your extenders IP address.
Log into your router. Most routers have an attached devices page/connected devices page where you can view the devices connected to the router. go to that page and it should list the extender and its ip address. Use that ip address to access the router.
- KentFMar 16, 2021Aspirant
Thanks very much!! That did the trick.