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Forum Discussion
CaptainBill
Feb 14, 2023Tutor
EX3700 trying to reconnect to a new G3100 server
Help! I installed a new Verizon router and cannot connect to my EX 3700 extender.
plemans
Feb 14, 2023Guru - Experienced User
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Also make sure on the G3100 that you've disabled SON (self organizing network) or it tries to make its own mesh
CaptainBill
Feb 22, 2023Tutor
Thanks sooo much.
It worked!!
It worked!!
- plemansFeb 22, 2023Guru - Experienced User
Glad you got it working!
You might mark it solved so others aren't still trying to fix it 🙂