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Forum Discussion

daddyis1's avatar
daddyis1
Aspirant
Apr 07, 2020

Ex3700 Wifi Extender

Hello Community, Device light on my extender is intermittent (every 5 - 10 minutes) but the router, power and wps lights are all green. Can someone please suggest what I can do to fix
plemans's avatar
plemans
Guru - Experienced User
Apr 07, 2020

The device light is on when devices are connected to it. 

Is there an issue with it? 

daddyis1's avatar
daddyis1
Aspirant
Apr 07, 2020
Yes, the light is intermittent, it goes in and out every 5 to 10 minutes
  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 08, 2020
    daddyis1 wrote:
    Yes, the light is intermittent, it goes in and out every 5 to 10 minutes

    the light going on/off isn't an issue. It means a device is connected and then not anymore. 

    What issue are you actually having? 

    • daddyis1's avatar
      daddyis1
      Aspirant
      Apr 08, 2020
      The issue that I am actually having, is trying to find out why the devices are not staying connected continuously. Example my ring security doorbell is not staying connected to the extender which means I am not able to effectively use that device. Can you please tell me why you think the devices are not staying connected continuously.
      Please respond

      Thanks
      • plemans's avatar
        plemans
        Guru - Experienced User
        Apr 08, 2020

        what router are you using?

        firmware on your extender?

        Most doorbells run of 2.4ghz signals. which are also more sensitive to interference. have you tried changing wifi channels on your primary router to account for this?