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Forum Discussion

daddyis1's avatar
daddyis1
Aspirant
Apr 07, 2020

Ex3700 Wifi Extender

Hello Community, Device light on my extender is intermittent (every 5 - 10 minutes) but the router, power and wps lights are all green. Can someone please suggest what I can do to fix
daddyis1's avatar
daddyis1
Aspirant
Apr 07, 2020
Yes, the light is intermittent, it goes in and out every 5 to 10 minutes
plemans's avatar
plemans
Guru - Experienced User
Apr 08, 2020
daddyis1 wrote:
Yes, the light is intermittent, it goes in and out every 5 to 10 minutes

the light going on/off isn't an issue. It means a device is connected and then not anymore. 

What issue are you actually having? 

  • daddyis1's avatar
    daddyis1
    Aspirant
    Apr 08, 2020
    The issue that I am actually having, is trying to find out why the devices are not staying connected continuously. Example my ring security doorbell is not staying connected to the extender which means I am not able to effectively use that device. Can you please tell me why you think the devices are not staying connected continuously.
    Please respond

    Thanks
    • plemans's avatar
      plemans
      Guru - Experienced User
      Apr 08, 2020

      what router are you using?

      firmware on your extender?

      Most doorbells run of 2.4ghz signals. which are also more sensitive to interference. have you tried changing wifi channels on your primary router to account for this?