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Forum Discussion
Solved
Ex3700
Hello, I have an ex3700 WiFi extender. I have gone onto the netgear support page and see the firmware downloads. I can select them and it downloads. When I select the extracted file it says this is...
glad you got it working!
You might mark it solved so others aren't still trying to fix it
that should be the file type.
You upload that to the extender.
How do I manually update the firmware on my NETGEAR WiFi Extender? - NETGEAR Support
- Thank you <br><br>I have watched the video and run through all the steps and unfortunately get stuck on the step where I put in the Netgear webpage to complete the download. Both on my laptop and my phone I can’t get it to work. I also tried Ethernet cord. I moved the range extender into same room as router and tried to take that step but no luck. It keeps saying I’m not connected to the internet. I also tried the 192.168.1.250 and it times out. I ran the troubleshooter and it says it’s not connecting right. I also tried the steps of clearing browsers history but no luck. Any other ideas what’s not working? I know I do have internet when using the range extender log in - it definitely works. For some reason though it gets stuck at that page and won’t let me complete the firmware download process. Any suggestions appreciated.<br><br>Thank you
a screensnip or screen recording helps to see what you're doing/going through in a little more detail.
If you open the snipping tool, you can do either option. That might help me to help you better.
- Thankyou for offering to help
I did have success this morning!! I saw you can look to what the ex3700’s up address is from looking it up on your router’s connected devices page. And that worked!!! I was able to do my firmware updates no problem.
Thank you