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Forum Discussion

Netbobby's avatar
Netbobby
Aspirant
Jul 08, 2020

EX37000

Recently bought a new Wifi  Range Extender, set it up no problem at first. Now the router led goes red. Turn it off turn it on works for 5mins then goes red again.
plemans's avatar
plemans
Guru - Experienced User
Jul 09, 2020

what router did you connect it to? 

Did you set it up via wps or using the installation wizard? 

what firmware is on the extender? 

  • Netbobby's avatar
    Netbobby
    Aspirant
    Jul 10, 2020

    Linked to a Virgin Router

     

    Coupled us WPS

    Its brand new so assume firmware/software up to date

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jul 10, 2020
      Netbobby wrote:

      Linked to a Virgin Router---Not very specific as they have many routers. Which one? 

       

      Coupled us WPS-----try installing with the installation wizard and not wps. wps gets coded different between manufacturers. 

      Its brand new so assume firmware/software up to date-----brand new usually means it doesn't have the latest as firmware gets updated after its been made/boxed/shipped. And a number helps for anyone else with this issue.