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Forum Discussion
childofthesea
Jan 09, 2020Initiate
EX3800 not booting/starting up
Quite a long time ago now, after downloading a firmware update, my EX3800 wouldn't start up correctly, so I ended up buying a refurbished EX3700 to replace it and am still using that currently. The ...
- Jan 10, 2020
I would start with a factory reset. many just hit the button. Push and hold the button for 7-15 seconds or until the lights change.
You can also try recovering it via a tftp update.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
plemans
Jan 10, 2020Guru - Experienced User
I would start with a factory reset. many just hit the button. Push and hold the button for 7-15 seconds or until the lights change.
You can also try recovering it via a tftp update.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
childofthesea
Jan 10, 2020Initiate
Thank you very much for your response to my inquiry. I had already tried the factory reset button several times with no success, so I tried the tftp update. That did the trick! I am very pleased and grateful for your help.