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Ex6100 connected/no internet
Hi, There is a similar question in this forum, however the proposed answer is not commented on. Separately, I have an ex6100v2 that of recent times struggled to connect to my mesh home network. I ...
Lethal57 wrote:
Separately, I have an ex6100v2 that of recent times struggled to connect to my mesh home network.
I reset it, and some battles with 'You are not connected to your extender's WiFi network.'...and where that doesnt lead, I was able to find the url that saved the day 1921.168 etc.
What is that mesh home network?
Can you access it with a web browser and the graphical user interface (GUI)?
If so, the router should have a list of "attached devices". One of these should be the ex6100v2 extender.
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
You might like to search there for messages related to your issue.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Hi michaelkenward,
Thanks for your response.
Yes, I have trolled the netgear help pages before coming here, and admittedly it was a 'circular experience' (going round in....circles).
The Mesh system has no web interface that I am aware of, and it has also been a god-send after 'fluffing' round with extenders (3 or 4 of them), with various ssid's, for some years.
It is a Mercusys mesh system, made and owned by TP Link.
The router I use is a standard Optus router (telephone box type), made by sagecom.
Maybe I didnt make the right decision in resetting the ex6100, however the coverage was non-existent of recent days...so no purpose.
Look forward to your further advises.
Lethal57 wrote:
The Mesh system has no web interface that I am aware of, and it has also been a god-send after 'fluffing' round with extenders (3 or 4 of them), with various ssid's, for some years.
It is a Mercusys mesh system, made and owned by TP Link.
The router I use is a standard Optus router (telephone box type), made by sagecom.
That's a confusing blend of hardware.
Why do you need the Ex6100 as well as the Mercusys mesh system?
Unfortunately, "a standard Optus router" could be one of many things. If it really is a router, and not just a modem, then it runs the risk of clashing with the Mercusys mesh system, which is also likely to have a router.
At least, that is what it looks like on the Mercusys web site. If so, there is a web interface, but you haven't found it.
Two routers on your network can cause headaches. For example, you can end up with local problems with address on your network. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual default IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
It could also frustrate your efforts to add the EX6100.Hi again Michaelkenward,
Happy to clarify..
The Mercusys mesh system has 2 satelilites/repeaters with the same ssid to the end of the house. (3 separate boosters, if thats the right word).
The mesh system has no 'router' per se.
The Optus Sagemcom is simply a router with the wi-fi turned off.
It connects to the initial mercusys satelite by ethernet cable, and is the only device connected to the NBN (white device), modem.
The ex6100 I use in my garage (other branded devices did not pick up the closest mesh repeater).
It worked quite well for at least 12-18 months, until recent times.
I may reset the ex6100 again, and try the setup this evening...not sure on time constraints though.
Look forward to your further communication.
regards
Lethal57 wrote:
It connects to the initial mercusys satelite by ethernet cable, and is the only device connected to the NBN (white device), modem.
That is the first mention of NBN in this conversation. It takes us off in a completely different direction.
NBN is not an Internet technology but the system that Ausltralia uses to get broadband out to people over a whole raft if #Internet service providers. It uses various technologies, including DSL and fibre optic cables to the home.
Talk of a "NBN (white device), modem" doesn't narrow things down.
If the NBN device really is just modem, with no router cinp0ents, then the thing that plugs into it, would be a router. But you tell us that the initial mercusys is not a router.
Sadly, without a model number, we can't check what this actually does. My scan of the mercusys website tells me that it provides the usual Mesh technology, a router that feeds a set of satellites.
The mesh system has no 'router' per se.That is hard to understand. Every Mesh system I have seen has a router at its front end.
Then you throw this into the mix.
The Optus Sagemcom is simply a router with the wi-fi turned off.
Again, Optus Sagemcom is a brand name, not a model number. So we don't know what it cab do and how it fits into your network.
Where does it sit in the network?
The usual layout would be:
modem >> router >> satellites (or extenders)
The bottom line is that you have yet to tell us anything useful about the chain of devices on your network, from the NBN plug in the wall (the white device) through the mercusys and the Optus to the Ex6100 which is the only device with a model number.