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Forum Discussion
JessicaHoven
Jan 17, 2020Tutor
EX6100 Connection Issues following initial set-up
I recently purchased a second Netgear AC1200 EX6110 as the last one stopped working. The first unit worked great for the first 6 months and then started disconnecting from the router despite the gree...
- Jan 25, 2020
After many failed attempts at getting the WiFi extender to work, I ended up returning it to the store.
Swapped it over for a TP Link, which has worked perfect, so I think it is something glitchy with the AC6110 given two of them gave me this trouble. Thanks for your help with the troubleshooting :)
JessicaHoven
Jan 17, 2020Tutor
Excellent. I just found it (Firmware Version: V1.0.1.62). I checked for any updates online and after checking the system said all is up to date.
I have tried a factory reset of the extender before and am now reconnected to the internet via the extender. I will check again tomorrow and see if it is still connected or if it has dropped out again. I am unsure how to change wifi channels for the router or how to work out if the channel is congested. I live on a rural property, so I dont think it could be wifi interference, but might need you to explain that to me.
JessicaHoven
Jan 25, 2020Tutor
After many failed attempts at getting the WiFi extender to work, I ended up returning it to the store.
Swapped it over for a TP Link, which has worked perfect, so I think it is something glitchy with the AC6110 given two of them gave me this trouble. Thanks for your help with the troubleshooting :)