NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shrmnmrk
Dec 07, 2022Tutor
EX6100 EXTENDER PASSWORD
I moved my office to my home and took my EX6100 with me. I did factory reset and connected to my home Nighthawk router, setting up the _EXT wifi network. Unfortunately I am unable to log in to the...
plemans
Dec 07, 2022Guru - Experienced User
Unable to log into it?
do you mean connect to the wifi or logging into its browser to access it?
What router did you connect it to?
What modem/gateway is your router connected to?
I'd recommend setting it up using the installation assistant and not wps.
- shrmnmrkDec 07, 2022Tutor
>>Unable to log into it?
>>do you mean connect to the wifi or logging into its browser to access it?
Both my iphone and my pc see the EXT wifi network but my password does not work
>>What router did you connect it to?
Connected to my Netgear Nighthawk
>>What modem/gateway is your router connected to?
>>I'd recommend setting it up using the installation assistant and not wps.
Please direct me to that "installation assistant."
Thanks
Mark
- plemansDec 07, 2022Guru - Experienced User
saying netgear nighthawk is like someone what car you drive and saying ford. There's a lot of different nighthawks so a model number helps.
Same with the modem/gateway model. We see double nat's (cascading more than 1 router) and it can cause issues.
in terms of the installation assistant:
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk- shrmnmrkDec 09, 2022Tutor
I am attempting to connect my Netgear EX6100 Extender to my
NETGEAR Nighthawk Smart WiFi Router (R6700) - AC1750.
I have followed the instructions for the installation assistant:
https://www.youtube.com/watch?v=yJVklshxBMk
I opened the Network connection manager (0:20 on the video).
I do not see a network called "NETGEAR_EXT."
I do see a network called "EX6100_NETGEAR_2GEXT."
I seem to be able to connect to that network, but when I go to mywifi ext.net
I get this message:
"You are not connected to your extender's WiFi network."
Your assistance will be most appreciated.
Thanks
Mark