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Forum Discussion
Gomezest89
Apr 23, 2019Aspirant
Ex6100 not connecting
I'm unable to connect my extender to my modem
plemans
Apr 24, 2019Guru - Experienced User
What modem are you running?
If you're running just a modem, you need modem-->router-->extender.
if you're running a modem/router combo, then it comes down to more questions about what is failing exactly.
So again, what model device specifically are you trying to connect to?
And what firmware is on your extender?
Here's the support page for the EX6100 that includes the manual (useful for questions), install guide, and firmware.
https://www.netgear.com/support/product/EX6100.aspx
A simple guide
https://kb.netgear.com/24432/How-do-I-install-my-NETGEAR-EX6100-extender