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Forum Discussion
Seatrout
May 25, 2020Follower
EX6100
I have been having trouble with my connection in the garden and Netflix buffering over the last few weeks so did a speed test on the signal the EX6100 was providing. My IP is Virgin Media and if I c...
plemans
May 25, 2020Guru - Experienced User
A couple things.
1. it could be interference. Try changing the wifi bands you're broadcasting on.
2. It could be a settings causing an issues. Sometimes firmware updates and old settings can cause problems. It never hurts to try a factory reset and reinstall.
3. it could be corrupt firmware. Again, it does happen. You can try re-installing the firmware, resetting, and reinstalling. A reset only clears out settings, it doesn't reload the firmware. so thats why a re-install of the firmware can sometimes help
4. Try moving the extender. Things in the walls can cause blockage such as hvac, foil lined insulation, ducting, or even a metal outlet box that extender could be plugged into could be in the way. Sometimes a lateral move, closer/further away can significantly help reduce that blockage. I know you tested where the extender was but you're probably standing while you test.
5. Router. Whatt router are you testing with?