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Mrprofecy's avatar
Mrprofecy
Follower
Dec 06, 2020

Ex6100

Hi, I am having problem with my EX6100 WiFi Range Extender Installation Guide. I used this adapter before and it was a connected to my old wifi. Now that I try to install it again it seems like it connects to my new wifi but the names that appear in the adapter are my old wifi, I try to put the wifi of the new router but it does not work. I don’t understand how it still has the name of the old router because it was from6 years ago meaning that it was gone 6 years ago meaning its not in my house anymore meaning that I don’t understand how is connected. I try to reset it in the factory reset but it did not worked. So I was wondering if someone can help me with this problem, I would be really grateful. By the way my wifi router is WPS not WEP. Thank you!

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 06, 2020

    wps is a method of setup. 

    WEP is a security method. 

    What router are you connecting it to? 

    What you factory reset it, did you push and hold reset for 7-15 seconds while the extender was powered on? 

    then reinstall it using the guide. Don't use wps, use the installation assistant. 

    https://www.netgear.com/support/product/EX6100.aspx

  • ol2's avatar
    ol2
    Aspirant
    Dec 08, 2020

    It seems they have shut off support for setting up this extender

    • plemans's avatar
      plemans
      Guru - Experienced User
      Dec 08, 2020

      ol2 Its your only post in the forums and you gave no details. 

      If you'd like help, please start your own thread and we're happy to help. 

      • ol2's avatar
        ol2
        Aspirant
        Dec 08, 2020

        When I've tried to go in and reset the extender thru it no longer works and is no longer listed as a supported device on the set up webpage