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Forum Discussion

BradBates's avatar
BradBates
Aspirant
Feb 22, 2023

EX6100

My extender will not re-connect after a service outage.  My service is through my phone provider via DSL.  It is a remote location.  Only way to get it to re-connect is to power cycle the thing.  I'm wondering if some of my settings are not aligned properly.  The extender is connected to my Netgear Nighthawk R7000P/AC2300 router.  Any ideas?

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    When you get it connected, what does it show under the extenders status page for connection back to the router? 

    did you set it up using wps? or the installation assistant? 

    • BradBates's avatar
      BradBates
      Aspirant

      I used the installation assistant.  I am thinking something is not configured correctly otherwise it would reconnect on it's own after a service disruption on my main router.  Unfortunately it's an offsite location (lake house) and I am 75 miles away.  I can power cycle the thing and it will connect but I'm not always there.

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        Not ideal but a smart switch that you could plug the extend into to cycle the power on/off on the extender for when you're not there. 

        Not sure why its not auto-connecting after a power going down. sometimes its the router starts up before the modem/extender and causes connection issues initially