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Forum Discussion
FusedGlassDave
Jan 18, 2023Tutor
EX6100V2 Extender - Change router SSID
Our extender was set up with an incorrect name for the router WiFi SSID - it points to another access point in the house, instead of to the WiFi port set up in the router. I see no way to change ...
- Jan 21, 2023
if you get to the installation page, its not installed. That only pops up if its not connecting/installed properly.
plemans
Jan 19, 2023Guru - Experienced User
I would. And I'd use the installation assistant.
Factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
- FusedGlassDaveJan 20, 2023Tutor
Thanks for the tip!
I have now re-installed the extender multiple (5? 6?) times. Windows shows the connections to the extender SSIDs are "Connected, secured". So all seems to be going swimmingly well, except:When I attempt to access the Internet through either of the extender SSIDs, I always get a long pause, and then an Edge error screen that shows a message along the lines of "[name of site} DNS address cannot be found." (Essentially the same thing happens when using Chrome.)
Any idea what's going on there?- plemansJan 20, 2023Guru - Experienced User
What router is it connected to?
what firmware is on the extender?
- FusedGlassDaveJan 20, 2023Tutor
1. Router is ATT Pace 5268 AC
2. How can I access Extender's settings (current sw level, e.g.)? If I reset the extender, once I connect to its SSID, I can only seem to install it as a new device. If I connect to router SSID, then I see no way to get into extender to check its settings.