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Forum Discussion

afmarsh's avatar
afmarsh
Guide
Sep 18, 2020
Solved

EX6100v2 will not connect to router

After reading back in this forum I see a lot of people having the same issue as I am for quite some time, with no resolution (I did reply to one from the other day).  My EX6100v2 has been workin...
  • jasonmc100's avatar
    jasonmc100
    Sep 20, 2020

    afmarsh 

     

    I managed to solve my issue. I was also experiencing connectivity issues with select other devices which were all previously on the netowrk without issue. I ran across this in the Fios community and it worked. After making these changes, all devices including my EX6100v2 connected almost immediately after the updates went through. Appoligies for not giving credit to the user who posted the solution in the Fios community.


    "...see if disabling SON helps by logging into router at myfiosgateway.com and go to Wireless Settings/Advanced Security Settings/ Other Advanced Wireless Options/Self-Organizing Network Enabled and set to Off"

jasonmc100's avatar
jasonmc100
Initiate
Sep 19, 2020

I'm having the same issues...just researching the boards but have done all the same troubleshooting. Just stopped working on 9/14 or 9/15. Also using Fios gateway with the EX6100v2.

  • afmarsh's avatar
    afmarsh
    Guide
    Sep 20, 2020

    hmmmm that's when mine went down too. Weird.

    I'll know soon if mine was defective, they're replacing it since it's under a year old. Will update here.