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Forum Discussion
Thespice
Sep 09, 2019Aspirant
Ex6100v2
I have the Ex6100v2 and it works when it wants to work, I can connect and have a solid internet connection for about 30-40 minutes then the signal drops, I can still connect to the extended WiFi but I...
plemans
Sep 10, 2019Guru - Experienced User
From what I can tell, that is the Altice one from optimum. Seems to have some issues being an all integrated solution. I'd check with optimum to see if their box needs any specific settings to add an extender to it.
https://www.optimum.net/support
I'd also make sure to do the setup for the extender in the same room. Once you have the setup done, you can move it to a different area. Have you tried to hardwire into the extender and manually setting up the extender?
Thespice
Sep 10, 2019Aspirant
I'll definitely check with them to make sure that nothing extra needs to be done and i id the set-up all correctly with it in the same room, i didnt do the hardwire to extender set up, does it make much of a difference?
- plemansSep 10, 2019Guru - Experienced User
some people have better luck doing setup over a hardwired connection.