EX6110 Device Connects But Continually No Internet

All green lights on EX6110. Devices connect to EX6110 but one (Asus Laptop) continually says No Internet. This used to work. Tried resetting everything from Fibre termination, router, EX6110 and laptop concerned to no avail.

Any ideas on how to troubleshoot welcome

Thanks

fp944s2net
Jul 02, 2020
So it said DHCP automatic - changed it to manual and back to automatic and it now seems to be working - did something just have itself confused? IPConfig now looks betterer:

Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter Ethernet 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : home
IPv4 Address. . . . . . . . . . . : 192.168.0.23
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

4 Replies

plemans
Guru - Experienced User
Jul 02, 2020
What router is it connected to?
Firmware on the extender?
Did you set it up using the wps install method or using the installation wizard?
- fp944s2net
  Tutor
  Jul 02, 2020
  It's connected to an Optus Sagemcom 3864V3. Not sure on firmware - will check, and setup was so long ago I can't remember. I would stress other devices connect to it and use Internet fine, and this laptop used to. This laptop still connects to every other w/less network just fine. Is it worth trying a firmware update (if there is one).....just checked and it said firmware is up to date....
  
  Also apparently it's an EX 3110 if that makes any difference....
- fp944s2net
  Tutor
  Jul 02, 2020
  IP Config on Laptop connected to extender (no internet:
  
  Ethernet adapter Ethernet:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . : home
  Wireless LAN adapter Local Area Connection* 1:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Wireless LAN adapter Local Area Connection* 2:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Ethernet adapter Ethernet 2:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Wireless LAN adapter Wi-Fi:
  Connection-specific DNS Suffix . :
  Autoconfiguration IPv4 Address. . : 169.254.123.2
  Subnet Mask . . . . . . . . . . . : 255.255.0.0
  Default Gateway . . . . . . . . . :
  
  IPConfig on same laptop connected to Router (and internet)
  
  Ethernet adapter Ethernet:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . : home
  Wireless LAN adapter Local Area Connection* 1:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Wireless LAN adapter Local Area Connection* 2:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Ethernet adapter Ethernet 2:
  Media State . . . . . . . . . . . : Media disconnected
  Connection-specific DNS Suffix . :
  Wireless LAN adapter Wi-Fi:
  Connection-specific DNS Suffix . : home
  IPv4 Address. . . . . . . . . . . : 192.168.0.12
  Subnet Mask . . . . . . . . . . . : 255.255.255.0
  Default Gateway . . . . . . . . . : 192.168.0.1
  - fp944s2net
    Tutor
    Jul 02, 2020
    So it said DHCP automatic - changed it to manual and back to automatic and it now seems to be working - did something just have itself confused? IPConfig now looks betterer:
    
    Ethernet adapter Ethernet:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Wireless LAN adapter Local Area Connection* 1:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Wireless LAN adapter Local Area Connection* 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Ethernet adapter Ethernet 2:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Wireless LAN adapter Wi-Fi:
    Connection-specific DNS Suffix . : home
    IPv4 Address. . . . . . . . . . . : 192.168.0.23
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1

Forum Discussion

EX6110 Device Connects But Continually No Internet