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Forum Discussion

BatExige's avatar
Apr 16, 2019
Solved

EX6120 - the 2.4 ghz network working but I'm unable to connect to the 5ghz "DHCP lookup failed"

as the title says: EX6120 - the 2.4 ghz network is working but I"m unable to connect to the 5ghz network though the extender. Error message "DHCP lookup failed" I've updated the firmware, chang...
  • plemans's avatar
    plemans
    Apr 17, 2019

    Is your router setup with any fancy routing/static routes/device? 

    If not, i'd just go full nuclear and do a full reset on both devices. Start back at factory with both of them. Do a reset of both and set them both up first before adding any other devices (other than the device you use to set them up). You could troubleshoot both devices all day and not figure it out. I doubt its the extender as you've replaced it once and gotten the same error. 

     

    I've hooked a netgear extender to a C6300 without issue so they should work.