NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
EX6120 - the 2.4 ghz network working but I'm unable to connect to the 5ghz "DHCP lookup failed"
as the title says: EX6120 - the 2.4 ghz network is working but I"m unable to connect to the 5ghz network though the extender. Error message "DHCP lookup failed"
I've updated the firmware, chang...
Is your router setup with any fancy routing/static routes/device?
If not, i'd just go full nuclear and do a full reset on both devices. Start back at factory with both of them. Do a reset of both and set them both up first before adding any other devices (other than the device you use to set them up). You could troubleshoot both devices all day and not figure it out. I doubt its the extender as you've replaced it once and gotten the same error.
I've hooked a netgear extender to a C6300 without issue so they should work.
thank you for the response.
my router is a Netgear C6300-100NAS AC1750.
I have not done anything on the router end, other then changing the channel.
can you direct me to any procedures on how to perform DHCP setup troubshooting? this is out of realm of my knowledge. Thank you!
my router is a Netgear C6300-100NAS AC1750.
I have not done anything on the router end, other then changing the channel.
can you direct me to any procedures on how to perform DHCP setup troubshooting? this is out of realm of my knowledge. Thank you!
Is your router setup with any fancy routing/static routes/device?
If not, i'd just go full nuclear and do a full reset on both devices. Start back at factory with both of them. Do a reset of both and set them both up first before adding any other devices (other than the device you use to set them up). You could troubleshoot both devices all day and not figure it out. I doubt its the extender as you've replaced it once and gotten the same error.
I've hooked a netgear extender to a C6300 without issue so they should work.
- nope, I've left everything default other than changing wireless channels. I'll try the nuclear option and start both from factory settings. thanks!