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Forum Discussion
EX6120 AC1200 isn't working properly
Afternoon all, Background I have had an engineer out several times to investigate the 'line' and ensure my internet is working. The line is now fine, bios reports are great and a new router fro...
It doesn't look like you have any devices connected to the 5ghz band. 2.4ghz is slow and sensitive to interference.
Make sure to test over the 5ghz band
Sorry for my delayed reply I have been working away from home this past month.
Ok so summary - the extender still does not provide any consistent internet and the speed test results are awful.
- All the lights are green
- Both 5Ghz and 2Ghz are available on WiFi
- Can we confirm the ‘NOW Broadband Hub Two’ works for 5Ghz?
- I have selected Router-to-Extender in 5GHz only and Extender-to-Device in 2.4GHz only (Router must support 5GHz band) – I am not seeing any improvement
Please can anyone suggest a guide how to fix this issues once and for all?
NodJr wrote:Please can anyone suggest a guide how to fix this issues once and for all?
If only it was that easy.
Is the EX6120 a new device? You can always go through support.
I'd also recommend trying it at someone else's home as well (if you have that option).
Reason I say that is I'm not trusting of ISP supplied gateways. They tend to be the cheapest device possible.