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Forum Discussion

EvJD's avatar
EvJD
Initiate
Sep 09, 2020

EX6120 Can't connect extender to my devices

Hi newly bought AC1200 Dual Band WiFi Range Extender (EX6120) through Amazon. Had good reviews.    Followed the Quick Start guide to set up Extender Connedcted to Router no problem. (Router = techn...
plemans's avatar
plemans
Guru - Experienced User
Sep 09, 2020

Did you set it up using wps? Technicolor seems to have issues with wps. 

Try factory resetting the extender and reinstalling using the installation assistant. 

  • EvJD's avatar
    EvJD
    Initiate
    Sep 09, 2020

    Yes connected using WPS -- so try Connect with Browser Setup?

    • plemans's avatar
      plemans
      Guru - Experienced User
      Sep 09, 2020

      Yes, try the installation assistant. WPS can get coded different and cause issues.