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Forum Discussion
wriding
Aug 11, 2020Follower
EX6120 Extender loses configuration when unplugged
I have an EX6120 Extender. Was working fine for the last 4 months. Then I upgraded firmware to V1.0.0.54_1.0.34. Ever since then the device will lose the configuration information about my router and network if the device is turned off or unplugged. I have done resets and downgraded the firmware to the previous version, but it seems to make no difference:
- I plug the extnder in to the power close to my router (as per installation instructions).
- Re-configure the extender for my network.
- It works fine; anything can connect to it.
- I unplug the extender and move it to the area where I need it. When I plug it back in, it does not connect to my router. Based on wifi signal tests, it broadcasts a weak radio signal. This is an area where it has been plugged in for the last four months and was working fine.
- Even if I move it to another plug in close proximity to my router, it will not reconnect after I plug it back in.
Does anyone have any thoughts?
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