EX6120 malfunctioning when heating - had it replaced and the new one malfunctions too!

Hello, My EX6120 has been working fine for slightly less than a year, then it started misbehaving: it was randomly loosing the connection (and sometimes rebooting) every 10-20 minutes or even les...

DexterJB

NETGEAR Moderator

Apr 13, 2021

Hi gmontaltog, apologies for the late response. May we know if you got this sorted out?

Dexter

gmontaltog

Aspirant

Apr 14, 2021

Hi,

I haven't found a solution, but rather a temporary workaround.

I do need a stable WiFi connection for remote working, so I've connected the EX6120 to one of the router's Ethernet ports using a 10m long cable, and reconfigured it as an access point.

I've noticed that:

- it's still hot, but not overheating as much as it did when it was set up as a range extender;

- it doesn't seem to reboot any more;

- WiFi rarely drops the connection, though it still happens a few times per day.

Obviously, it's just a temporary workaround: having a ten meters long cable laid across my living room's floor is definitely not the best way to extend WiFi coverage!

Incidentally, WiFi signal strenght is still very poor; moving more than one single room ahead it's almost impossible to connect.

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EX6120 malfunctioning when heating - had it replaced and the new one malfunctions too!