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Forum Discussion
EX6120 not accepting WIFI password on any device so cannot continue set up
I am setting up my workplace with this wifi extender and it is connecting to the router but not accepting the correct WIFI password. Because of this I can't do any of the other troubleshooting option...
Thank you so much for getting back to me. It's just a small business so no IT dept. We are using an XLN Fibre router. It connects absolutely fine to all other devices on the network when we are connecting directly to it.
What firmware is your extender on?
Have you tried factory resetting it?
I did a factory reset but no same issue. I can't find out the firmware as far as I can tell because I can't connect to the extender.
The ex6120 has an ethernet port on the side.
You can plug into the extender via this port and navigate to mywifiext.net
This should allow you to log into the extender. You can check firmware from there, do updates, manually setup the extender, etc. The manual is great for walking you through some of these steps.
Ah I didn't think of that thanks. I'll try and get my hands on a ethernet cable and try it out. Thanks for your help I'll let you know if I manage to sort it!