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Forum Discussion

shutupandshave's avatar
Aug 08, 2019

EX6120 not working with 5ghz in access point mode

My EX6120 not working with 5ghz in access point mode.  It has a network cable in it, so I'm a little confused.  The 2.4ghz is working, but the 5ghz says "not connected.

It's done this before and I keep doing the smart setup and it seems to eventually work but now it seems the 2ghz is not always connecting after doing the smart setup.

 

I can see the 5ghz SSID from my laptop but it has zero bars.  The laptop is right next to the access point.

 

Anyone have any ideas?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You may need to set up the extender again by moving it beside the router factory reset the extender go through setup then move the extender back to where you had it see if it will connect.

     

    DarrenM