NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
helldoc88
Dec 26, 2024Aspirant
EX6120 stopped working after 6 months
EX6120 stopped working after 6 months. Red lights for both router and device. Updated firmware and reset the device but still not working.
plemans
Dec 27, 2024Guru - Experienced User
what is the power led doing?
Have you reinstalled with the installation assistant and NOT wps?
helldoc88
Dec 27, 2024Aspirant
Power goes back to orange. Yes have reinstalled using installation assistant.
- plemansDec 27, 2024Guru - Experienced User
amber power led indicates a hardware or bootup failure.
You can try recovering it with tftp or nmrpflash.
Are you on Windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walkthrough using a TFTP client. Use the built-in one for Windows 10, though. The video is more of an example of how it's done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
Here's a video of nmrpflash: https://www.youtube.com/watch?v=qxQu3wtpFYo- helldoc88Dec 28, 2024Aspirant
Actually I was mistaken. The Power light is not amber it is green. The Router and Device lights are now blank. This is after firmware update and reset.
- plemansDec 30, 2024Guru - Experienced User
Sounds like you successfully reset it then. The device light comes on when you have something connected via wireless and the router light is for when its connected to a router. So you'll want to go back through setup.