EX6120

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Ricardo1872 wrote:
My netgear EX6120 is brand new straight out the box.

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I'm surprised this device is still on sale. It first came out in 2015.

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I can’t login to the extender network settings because I have a mobile phone and MacBook Air neither of which have an Ethernet port and I can’t do it wirelessly because it won’t accept the WiFi password

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Have you tried WPS?

What router are you trying to connect this to?

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities

You might like to search there for messages related to your issue.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.